Reference

What You Need to Know Before You Start

Access to 900bet depends entirely on your local law and whether your region is eligible — we do not determine that for you.

Jurisdiction-dependent accessbKash, Nagad, Rocket scopeAccount holder rightsBangladesh eligibility rulesPolicy contact channel
900bet What You Need to Know Before You Start
ACCOUNT AND DATA HANDLING

How We Manage Your Data and Account Security

Your account information, wallet identifiers — including the bKash or Nagad numbers linked to your profile — and transaction history are held in accordance with our data retention policy. We keep only what is necessary to operate your account and comply with applicable obligations. You can request a copy of your stored data or ask us to correct inaccurate details by contacting support directly.

Data Retention

We retain account and transaction data only as long as required by applicable rules. You may request details of what we hold and ask for corrections at any time through support.

Cookie Policy

We use cookies to keep your session active across devices. Returning to 900bet on mobile after a desktop session stays seamless because session tokens are stored securely in your browser.

Account Security

Your account login is protected by OTP verification sent to your registered mobile number. Never share your OTP with anyone — our team will never ask for it in chat or email.

Policy Change Notices

When we update our terms or privacy policy, a notice appears at login. You can also find the current version and request prior versions through the Help Centre in your account.

POLICY CONTACT PATHS

Reach Us for Legal and Policy Questions

If you have a specific question about your rights under these terms, how your account data is handled, or whether a particular transaction type — such as a bKash top-up or Nagad withdrawal — falls within policy scope, our support team is the right starting point. Raise your query through any of the channels below and we will route it to the correct team.

Live Chat Open the chat icon from your account dashboard on mobile or desktop. Describe your legal or policy query clearly and our team will escalate it if needed.
Email Support Send detailed policy or terms questions to our support address. Include your registered account details so we can verify and respond to the right account holder.
Account Help Centre Log in to your account and navigate to the Help section. Policy documents, version history and formal dispute paths are all accessible from that page.

Common Questions About Our Terms and Policy

These are the questions we hear most often about eligibility, data rights, account terms, and how legal queries are handled. If your question is not here, contact support through live chat or email.

Access depends on your local law and your region's eligibility. We do not make that determination for you — you must verify that accessing this platform is lawful where you are located before opening an account.

Yes. Contact our support team via live chat or email with your registered account details. We will verify your identity and provide details of the data held on your profile within a reasonable period.

Wallet identifiers linked to your account are removed from active use upon account closure. Retention of any transaction records follows our data policy and applicable legal obligations in the relevant jurisdiction.

A notice is shown at your next login after any update to our terms. You can also check the current version and request earlier versions through the Help section inside your account dashboard.

Start with our support team via live chat or email, clearly marking your message as a formal policy dispute. We will acknowledge it and direct you to the correct resolution process as set out in our terms.

Yes. Our terms apply equally to all supported wallet transactions including Rocket, Nagad, and bKash. Eligibility, dispute rights, and data handling rules are consistent across all three payment rails.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.