Reference

Terms That Govern Your 900bet Account

These terms set the rules for every account, deposit, withdrawal and bet placed on 900bet. Access and eligibility depend on your local law and the regions we currently serve — read this page carefully before you open an account.

Account rulesbKash, Nagad, Rocket conditionsEligibility by regionDispute processAccount closure rules

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What These Terms Actually Cover

900bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 900bet, you agree to be bound by these terms in full. You must be of legal age in your jurisdiction and accessing the platform from an eligible region — we do not determine local law on your behalf, so confirm that

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before you proceed. Each account is personal and non-transferable. Sharing login credentials, running multiple accounts, or using another person's bKash, Nagad or Rocket wallet for deposits and withdrawals is not permitted and may result in account suspension. Deposits made through bKash, Nagad or Rocket are credited
2
to your account wallet once the transfer is confirmed on our end. Withdrawals follow the same rails — you withdraw to the same wallet method you deposited with, subject to verification. We reserve the right to request identity or wallet ownership documents before releasing a withdrawal.
3
Bonuses and promotional offers carry their own conditions posted separately on the promo board; the general terms here apply alongside those specific conditions. We may update these terms at any time. Continued use of your account after a published update means you accept the revised version.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE POLICY

Account Security and Policy Commitments

We apply these terms consistently across all accounts. Wallet verification, account security and dispute handling follow the same process whether you are in Dhaka or any other eligible region. If something changes in how a rule is applied, we publish the update on this page with clear notice.

Wallet Verification Before your first withdrawal via bKash, Nagad or Rocket, we confirm the wallet belongs to the account holder. This step protects your funds from unauthorised access.

Account Security Your account is protected by password and OTP verification at login. Do not share your OTP or password — any activity under your credentials is your responsibility under these terms.

Data Retention We keep transaction records and account data for the period required under applicable regulations. You can request a summary of your account data through the Help section in your dashboard.

Dispute Resolution Disputes about a transaction or a term interpretation are handled by our compliance team. Submit via email with your account reference and the relevant transaction ID for the fastest review.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause is unclear or you have a dispute about how a term was applied to your account, reach out through the channels below. Our support team can clarify how a specific rule applies to your bKash, Nagad or Rocket transaction, your account status or an eligibility question. Response times vary by channel, so pick what works for your situation.

Team online

Live Chat

Open the chat widget from any page on 900bet. Describe your terms question clearly — include your registered wallet number so we can pull up your account quickly.

Email Support

Send your query to our support address listed in your account dashboard. Email works well for formal disputes or when you need a written record of the response.

Account Dashboard

Log in and navigate to the Help section. From there you can submit a ticket directly tied to your account, which speeds up the review process for wallet or eligibility issues.

Common Questions About These Terms

Below are the questions we get most often about how these terms apply to real account situations — from wallet rules to account closure and eligibility.

Eligibility depends on your local law and the regions 900bet currently serves. We do not make legal determinations for you — confirm your region qualifies before opening an account.

No. Deposits and withdrawals must use a wallet registered in your own name. Using another person's bKash, Nagad or Rocket wallet may result in account suspension and funds being held pending review.

We publish updates on this page. Continuing to use your account after an update is posted means you accept the new version. Check this page periodically if you want to stay current.

Submit an account closure request through the Help section in your dashboard. Any confirmed balance will be returned to your registered bKash, Nagad or Rocket wallet after identity verification is complete.

We may suspend an account immediately if we detect a terms breach — such as duplicate accounts or mismatched wallet ownership. You will be notified by email with the reason and a path to appeal.

Each promotion has its own conditions listed on the promo board inside your account. These sit alongside these general terms, not instead of them — both apply at the same time.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your 900bet Account

Account Security and Policy Commitments

How to Reach Us About These Terms

Live Chat

Email Support

Account Dashboard

Common Questions About These Terms

01 Do these terms apply differently based on where I am in Bangladesh?

02 Can I use a family member's bKash or Nagad wallet for my deposits?

03 What happens to my account if these terms are updated?

04 How do I close my account and what happens to my wallet balance?

05 Can 900bet suspend my account without notice?

06 Where can I find the specific conditions attached to a promotion?

Terms & Conditions

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