Reference

How 900bet Handles Your Personal Information

When you open an account with us, we collect and store certain information to keep your experience secure and your payments running through bKash, Nagad, and Rocket without issue.

Account data protectedbKash, Nagad, Rocket payment details securedYour rights, clearly statedContact us to request changes

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What We Collect and Why We Hold It

900bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, email address, phone number, and the payment identifiers linked to your bKash, Nagad, or Rocket wallet when you complete account registration. Transaction records — including deposit amounts and withdrawal requests processed through Rocket or Nagad — are kept to verify your account

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activity and resolve any disputes. We do not sell your personal information to third parties. Device data such as your browser type and IP address is collected automatically when you access the platform from your phone or browser, and we use this to detect unusual login
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attempts and protect your account wallet. Where local law in Bangladesh or the eligible region you access from requires us to retain records for a defined period, we follow that requirement. You can ask us at any time to review what we hold. If you close
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your account, we retain only the data we are legally required to keep and delete the rest within a reasonable timeframe. Access to our platform and this policy's applicability depends on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

We apply SSL encryption across every connection to your account — whether you are checking a Nagad withdrawal on your phone or reviewing transaction history on a browser. Cookies let us remember your login session and keep the platform running smoothly across devices, and you can adjust cookie preferences through your browser settings at any time. We do not share identifiable data with advertisers.

SSL Encryption

Every data exchange — login, payment confirmation, account update — runs over SSL. This covers bKash deposits and Rocket withdrawal requests equally.

Cookie Controls

We use session cookies to keep you logged in and functional cookies to remember your preferences. You control these through your device browser settings.

Data Retention Rules

We keep your account and payment records only as long as required by the laws of the eligible region. After account closure, non-essential data is deleted.

Your Access Rights

You can request a copy of your data, ask us to correct inaccuracies, or ask for deletion — contact our support team through live chat or email to start that process.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to see the data we hold on your account, ask us to correct something, or request deletion, reach out through any of the channels below. For wallet-specific queries — like which bKash or Nagad transaction records are stored against your account — our support team can pull that detail for you directly.

Live Chat Start a chat session from the account page on your phone or browser. Quickest path for most data or payment record queries.

Email Support Send your data request or privacy concern to our support email. Include your registered phone number so we can locate your account fast.

Account Help Portal Log in and open the Help section to submit a formal data request. We track every submission and reply with a reference number.

Common Questions About Our Privacy Policy

These are the questions we hear most often about how we handle account data, payment records, and your rights as someone who uses the platform from Bangladesh or another eligible region.

We collect your name, phone number, email address, and the wallet identifier for your bKash, Nagad, or Rocket account. Device and browser data is also logged automatically for security purposes.

Yes. Payment identifiers linked to bKash, Nagad, and Rocket are stored under SSL encryption and are never shared with third-party advertisers or unrelated services.

You can. Send a request through live chat or our support email with your registered phone number. We will identify your account and share the relevant records with you directly.

We retain records for as long as required under the laws of the eligible region you access from. Non-essential data is deleted after you close your account, within a reasonable timeframe.

Yes. Contact us through the Account Help Portal or support email to submit a deletion request. We will remove what we are not legally required to keep and confirm when it is done.

We use session and functional cookies to keep your login active and the platform working across your devices. You can manage or turn off cookies through your phone or desktop browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 900bet Handles Your Personal Information

Security, Cookies, Retention and Your Rights

SSL Encryption

Cookie Controls

Data Retention Rules

Your Access Rights

How to Contact Us About Your Data

Common Questions About Our Privacy Policy

01 What personal data does 900bet collect when I open an account?

02 Are my bKash and Nagad payment details stored securely?

03 Can I request a copy of the data 900bet holds on me?

04 How long does 900bet keep my account and transaction records?

05 Can I ask 900bet to delete my personal information?

06 Does 900bet use cookies and can I control them?

Privacy Policy

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